Privacy is important to all of us, we promise to look after your personal information and not sell, rent or pass on details to third parties. We will only use your personal information to administer your account and provide the products and sevices you have requested from us.
You must not circumvent any privacy features (e.g., an opt-out) that are part of the Service.
Cookies track your page usage, time on page, purchaces and device. Google analytics can not identify a person or narrow a location to more than a city e.g Dublin, Cork etc.
Google Analytics has always been an anonymous tracking system. There is no “personal data” being collected, so GDPR does not impact on its usage.
The information we track is on the image on the right hand side. Cookies alsotrack your page usage, time on page, purchaces and device. Google analytics can not identify a person or narrow a location to more than a city e.g Dublin, Cork etc.
We also use heat maps to improve the user experience, no personal identifying features or data is collected or stored. The user experience being defined as disliking a button layout, identifying broken features or moving the design to improve the ease of use. Page URL's are recorded along with fingerprint movements and IP's this data is used in view mode only and deleted after viewing. IP addresses are never used but are collected as per the explanation.
An IP address makes communication over the Internet possible. Technically titled a Transmission Control Protocol/Internet Protocol, or TCP/IP, Web users and computer-network specialists simply refer to it as an "IP address." It enables two-way communication between digital computers, smartphones, tablets, printers, servers, scanners, routers and modems through the Internet.
Internet protocol means a set of rules or guidelines for the Web. IP addresses help govern activity online through a network grid of systematic rules, completing requested tasks across the globe.
Devices are assigned IP addresses automatically through the software in the server or router assigned to a computer. The formatting is universal, as long as a digital device is connected to the Internet, it can be pinpointed. When one computer reaches out to another computer, both the initiating and receiving locations are identified by the online grid that uses IP addresses to connect the devices. At any given time, there are billions of connected devices that can be pinpointed around the globe using just IP addresses.
A dynamic IP address is not permanent. In fact, a digital device using a dynamic IP is assigned a new address each time it accesses the Internet.
Silverbling uses a facebook pixel which tracks users from facebook, more information will be added when the situation for GDPR becomes clearer.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.
Silverbling only stores names, addresses and phone numbers to enable delivery. All payment details are sent off site to either Paypal or Stripe secure pages, we have no access to your data, we do not store credit card numbers or any other financial data. Silverbling has a secure HTTPS connection.
All collected data can be provided to you free of charge in electronic form.
If you would like your name, address and phone number to be removed please email us and all details will be deleted.
Should there be any breach of private data you will be notified within 72 hours of becoming aware of the breach.
Email information from the subscribe to our newsletter is stored in mailchimp, if you would like to opt out of receiving emails please use the unsubscribe button.
Emails sent via contact us or the message function will be stored for 30 days in gmail then automatically deleted. Silverbling has no access to login details or passwords these are stored on your local pc.
Data Removal Form